Refund policy

Return & Exchange Policy


In-Store Purchases: 7 Days

Online Purchases: 14 Days


To be eligible, items must be:


• Unused and in original in-store condition.


• With all tags and original packaging intact.


• Receipt or Proof of Purchase required for all returns and exchanges.


• PLEASE NOTE: SALE/DISCOUNTED items or items purchased during an offer are FINAL SALE. 

Eligable for EXCHANGE ONLY.


For all online returns, please contact our customer service team at orders@brandome-je.com to request a Return Authorization.