Warranty & Authenticity

Welcome to BranDome Outlet. We are committed to offering 100% authentic, brand-new luxury timepieces and premium accessories at accessible outlet prices.

Please review the following information regarding product authenticity, brand affiliation, and warranty coverage.

1. Independent Reseller Disclaimer

BranDome Outlet operates as an independent reseller and is not an authorized dealer, partner, or distributor of the brands featured on our website.

All trademarks, brand names, and logos are the property of their respective owners and are used solely for product identification purposes. BranDome Outlet is independently operated and is not affiliated with or endorsed by any of the brands we offer.

2. Product Authenticity Guarantee

We guarantee that every product sold by BranDome Outlet is 100% genuine, brand-new, and unaltered.

Our inventory is sourced exclusively through vetted and established European B2B distributors and liquidation channels. We carefully select our suppliers to ensure the authenticity and quality of every item we offer.

3. 2-Year Store-Backed Warranty

As an independent reseller operating outside authorized dealer networks, manufacturer warranties may not apply to purchases made through BranDome Outlet.

To provide our customers with added peace of mind, we offer a 2-Year Store-Backed Movement Warranty, starting from the original date of purchase.

What's Covered

  • The warranty covers internal functional defects under normal usage, including:
  • Internal manufacturing defects affecting the movement.
  • Quartz movement and module failures.
  • Mechanical movement malfunctions.

What's Not Covered

  • The warranty does not cover:
  • Accidental damage, misuse, or mishandling.
  • Normal wear and tear, including scratches to the case, crystal, or bezel.
  • Water damage resulting from exceeding the watch's specified ATM water-resistance rating.
  • Battery replacements and routine maintenance.
  • Damage caused by unauthorized repairs, modifications, or third-party servicing.

4. Warranty Conditions

  • The warranty is valid for two years from the original purchase date.
  • Proof of purchase may be required when submitting a warranty claim.
  • All warranty claims are subject to inspection and verification by BranDome Outlet.
  • The warranty applies exclusively to the original movement and does not cover cosmetic damage or external components.

For warranty-related inquiries or assistance, please contact our customer support team.